Contact

This is who the heck I am, in case you feel the need or overwhelming desire to know. If you have any questions or queries (aren’t those the same thing?) or comments or praise (praise is good…), feel free to send me a message using one of the email addresses below; I love getting it! I mean, them…Messages, that is.

Nota bene:

  1. Parts of your message to me may be quoted (anonymously) in future posts in order to help other readers. If you do not wish to have any of the message quoted, let me know in the message. Your privacy will be respected. So yeah, be sure to opt out.
  2. Before sending in your question or comment, you might want to run a site search (sidebar) or check out the FAQ — there may already be an answer to your question, and it could be quicker for you than waiting for a response from me. Speaking of respones:
  3. Due to the volume of messages involved, my basic message policy is, in fact, non-response. If you send me an message, I will not respond to it, unless I respond to it . But I will read it :) .
  4. In the unlikely event that  I do respond, it will often be really, really bad — one-word…ungrammatical…sentence fragments…pour speling 1.

Having said all that I LOVE getting messages, especially yours. I just consciously suck at replying to it. Thanks for understanding 8) . I really look forward to hearing from you!

Special Note On Refund/Billing Questions and Queries

If you have a billing question (or a refund request), be sure to attach at least 2 of the following 3 pieces of information:

  • Your PayPal email
  • Your PayPal profile ID
    • AKA “automatic payment number”
    • FYI: This is not the same as your AJATT+ login :D
  • PayPal transaction ID

The Email Addresses

Here are the email addresses you’re going to want to use. Use the one that’s most appropriate to your situation. Using the right email address will help you get a faster reply, so choose wisely :) .

  • Tech Support (account/login/access issues, etc.): tech at ajatt dot com
  • General (learning process, information, questions, suggestions, tell me how awesome I am, random anything): generalhelp at ajatt dot com
  • Billing: billing at ajatt dot com
  • Refunds: refund at ajatt dot com
  • JV/Business Offers: bizdev at ajatt dot com

Support Ticket System

There was a support ticket system. It didn’t work very well so it’s being phased out :D

Notes:

  1. You like that?

  12 comments for “Contact

  1. Chagami
    January 26, 2011 at 04:04

    Khatz, hello!

    I have a painfully obvious question. It’s more painful then typing two or three letters, forming a positive or negative affirmation. It’s so painful, one may want to scream *and* excrete a noun of the same matter upon hearing it.

    So, the painfully obvious question is; when getting input, do you try to translate it?

    To expand further on that, do you a) actively try to translate to understand, b) passively listen, expecting that with repetition your brain will get it, or c) do both? [..or d) do you go Super Saiyan and simply expect Japanese to learn you? :P]

    I’ve recently discovered your website and absolutely love it! But there’s a strange mist in the air of how to go about AJATT-ing. You’ve dropped hints here and there, but never came right out and answered the question straight up. I think answering that painfully obvious question will explain everything.

    …Well, it won’t explain whether there is an end to the Universe, what’s inside black holes, and if there is an almighty being controlling everything, but it’ll get us one step closer! :)

    Chagami.

Comments are closed.