- Support Ticket System Backlog
- Support Ticket System: Code Veronica
- The Support Ticket System Is Dead, Back To Email: The Great Email Reboot of 2013
Resident Evil FTW!
“But it’s called Biohazard in Japan, Khatz!”
STFU and leave me alone! Anyway, this is a little update to let you know that a human being named Veronica is now, quite literally, taking care of business as far as support ticket system issues are concerned. Veronica is a real grown-up, with real children. And, well, you know what that means?
That’s right — she puts out the fires that my wanton, childish incompetence have created; she is order personified and she eats chaos for breakfast and then spits it out like…sugar cane 1. It’s like having, I dunno, adult supervision.
So she’s — we’ve — been at it for 2 weeks now. At this pace, another 2 weeks and everything should be back to normal backlogwise. Again, I’ll keep you posted on developments. Take care and thanks a bunch for your patience.
- I know you. You were thinking: “here comes an eating disorder joke”. Well, no bulimia humor for you: it’s a disease, man, not a punchline…geez. ↩