Support Ticket System: Code Veronica

This entry is part 2 of 2 in the series The Great Support Ticket System Backlog of 2013

Resident Evil FTW!

“But it’s called Biohazard in Japan, Khatz!”

STFU and leave me alone! Anyway, this is a little update to let you know that a human being named Veronica is now, quite literally, taking care of business as far as support ticket system issues are concerned. Veronica is a real grown-up, with real children. And, well, you know what that means?

That’s right — she puts out the fires that my wanton, childish incompetence have created; she is order personified and she eats chaos for breakfast and then spits it out like…sugar cane 1. It’s like having, I dunno, adult supervision.

So she’s — we’ve — been at it for 2 weeks now. At this pace, another 2 weeks and everything should be back to normal backlogwise. Again, I’ll keep you posted on developments. Take care and thanks a bunch for your patience.

Series Navigation<< Support Ticket System BacklogThe Support Ticket System Is Dead, Back To Email: The Great Email Reboot of 2013 >>


  1. I know you. You were thinking: “here comes an eating disorder joke”. Well, no bulimia humor for you: it’s a disease, man, not a punchline…geez.

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  2 comments for “Support Ticket System: Code Veronica

  1. Veronica
    July 23, 2013 at 07:19

    Whoa…..that’s a lot to live up to. But don’t worry, I got this 🙂

  2. Saram
    July 24, 2013 at 20:10

    I’ve just wrote a E-Mail to you. Please read iz because I have a (big) problem.

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