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The Great Email Reset of 2012

November 14, 2012

Hey. Nice shirt. You look well.

So, in case you haven’t heard, this is how it went down.

Back in October, things got a little crazy what with the Neutrino rollout and all (not to mention them hookers and blow). Looking back, the signs had been there for a while. Basically, a straw was placed and the back of the camel was broken: the volume of email here at AJATT finally reached the point where I was physically unable to handle it. Stuff was falling through the cracks like crazy (blame hastily-cobbled-together forwarding and spam filters for that) and it was just…yeah.

Anyway, I didn’t come here to whine and cheese you; I can do that on a normal post.

I came here to announce to you the unveiling of a new support system for AJATT. It’s the AJATT Support Ticket system. The SupTic (yeah, gross, huh?) That’s right, playa. You get:

  • A clear, easy-to-use interface
  • Less confusion
  • Better tracking — no more wondering if your email got to me
  • Shorter wait times for responses
    • Assuming you get  a response…hehehehehehehe….no, but really, though…if it’s like a product issue…you’ll get a response. If it’s  a question about what kanjis are…maybe not.
  • ↑Those are about the only immediate benefits I can think of right now!

So that’s what’s news. Oh yeah — in order to make a clean break, I am also calling an email reset. This means that if you contacted me on or before October 1, for any reason, consider your email non-existent. I’m really, really sorry about that, and wish I could be a manlier for you there. But thank you for understanding. Anyway yeah, please resubmit your request using the new system.

You're good-looking and decisive, with a generous streak to boot. That's why you donate to AJATT, using the convenient button below (yes, that cute little picture). Donation: because everybody needs...gourmet jelly beans (← I really wanted to say "hookers and blow" here, but I chickened out due to fear of being misunderstood. Maybe "hookers and paint thinner" leaves less room for confusion; I don't know...

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One Response to The Great Email Reset of 2012

  1. Strawberry Vibe on November 15, 2012 at 04:39

    “Shorter wait times for responses” – I dunno Khatz, this implies you respond :P

    ..nah I’m sure you do promptly for the premium users, and the everyday folk that really need a talking to :)

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